Price: The vendor offers two pricing tiers for their users: Basic – this individual package starts at $49 per month and includes live support, chat intake, unlimited video calls, etc., Enterprise – this group package includes remote patient monitoring, provider load balance, etc. Users can contact the company for additional pricing details and a quote. Free Trial: VSee does not offer a free trial. There is a free. VSee Clinic is a simple, secure way for you to hold a telehealth consultation with your provider from anywhere. VSee Clinic allows HIPAA-compliant chat and video calls. It’s encrypted, so your patient health data is secure. Seeing your doctor is easy with VSee Clinic. You can schedule an consultati. VSee Clinic room codes can only be used with the VSee Clinic mobile app. If you wish to use your laptop for your video visit, you will need to get your provider’s Clinic URL. Your provider will usually send it to you via email or SMS.
VSee ( www.vsee.com ) hasactually been around a while, but I only heard of it recently when introducedto it via LinkedIn member Rich Griffin.
Testing comprised of a call between Rich and me, he on aVerizon LTE connection and me on my laptop at home, with a cable connection andwifi. Secondary testing was my iPad to the same laptop used in the other test. Face Vision camera was used in place of the integrated camera.
Vsee Price For Solo Practitioners
Items of note– I was disappointed at first to find out thatVSee did not yet have an iPad app. This takes the whole “I want to be mobile”out of the equation. Well, two days after my test, the app was approved in theApple store. No Android, no iPhone apps yet, but my guess is that these arecoming. I was happy they launched the iPad app first (as I don’t have aniPhone).
Ease of Use
VSee is a 21mb download from their website. Before you candownload, you must provide a username and password and register. I typicallydon’t like products that force users to register as it adds a step in the mix.VSee however had something up their sleeve. I’m getting ahead of myself here.Once the product is installed and fired up for the first time, the audio andvideo setup interface pops up to get everything squared away before a meeting.After that, the interface before a call looks like a messaging/chat servicewith names of people you know shown (like Skype). All it takes is clicking on aname and calling. Incredibly easy. Theentire product is very easy to use and you don’t have to fumble too much aroundto initiate a call, share, receive a share or end a call.
Quality of Product
“Wow” about sums it up. In a direct head to head comparisonwith Zoom.us, VSee was the clear winner. My 45 minute call with Rich waswithout any noticeable audio to video sync issues on my end. The product hadzero hiccups. Video quality is considered “very acceptable” for a laptop tolaptop meeting. Audio to video sync can be summed up as exceptional if notclose to perfect. The call, especially one of this length, is almost expectedto have issues. There were none. Our Zoom call had numerous frozen images andaudio cut outs to the point that I almost suggested we switch back to VSee tofinish our conversation (until I realized we were comparing products more thanhaving a meeting).
Rich tested the screen share/app share with me. It workedwithout issue. I did not; however test it from my end. We also tested the filetransfer with Rich giving me a file and it was seamless. I did not happen totest it the other way.
Vsee Clinic Pricing
Notes regarding the iPad app: When you select “flip camera”(from front facing to rear), it also flips the image so it is reverse to theother endpoint. I can’t think this is anything other than a small glitch. Icould also not accomplish screen or file sharing from my laptop to iPad.
Another item of note – I could not figure out a way toadjust the video resolution. I didn’t even see anything that stated what thecurrent resolution was. There is some network information available if you wantto see it.
Vsee Help
Pricing
Pricing is available on their website. Currently there arethree pricing structures with the first being FREE (that’s always good!). Whatmakes this different from others is that it allows multi point calls at thisprice structure. The free version only allows for one appshare per day though.Jumping up the $9 per month tier gets unlimited appshares for you and the $49/monthgives unlimited app sharing for everyone in the call. The free version suits mejust fine, thanks.
Summary – ladies and gentlemen, we have a new winner andthis is it. If they straighten out the iPad issues and introduce an iPhone andandroid app in short order, it’s going to be all most of us will need.
This review is the opinion of Bryan Hellard based on a subjective one-off test. I firmly believe this is the best way to test products as it represents a real world situation where participants may not be on the best of equipment or network.
Thanks for reading,